1. Overview.
Cora IQ (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our Services. By using the Services, you consent to the practices described in this Policy.
2. Information We Collect.
2.1 Information You Provide.
- Account registration data (name, email address, company name).
- Billing and payment information (processed by third-party payment processors).
- Website URLs and configuration settings you submit for scanning.
- Communications with our support team and designated third-parties.
2.2 Information Collected Automatically.
- Usage data and platform analytics (pages visited, features used, session duration, etc.).
- Login data, including IP addresses, browser type, and device identifiers.
- Cookies and similar tracking and analytical technologies (see Section 9 below).
3. Website Content Data.
When you submit a website for scanning, Cora IQ may access and process publicly available content from those URLs, including without limitation page text, metadata, HTML structure, and links. You represent and warrant that you have all necessary rights, permissions, and authority to submit any websites, URLs, or content for analysis through the Services, and that such submission does not violate applicable law, rules, contractual obligations, or third-party rights.
4. AI Processing Content.
AI processing content submitted for AI analysis is transmitted to Google Gemini APIs for processing. Please note that data and information transmitted to third-party AI providers is subject to those providers’ terms and data handling practices. Cora IQ does not intentionally submit personally identifiable information to AI providers, but you are responsible for ensuring that content you submit does not include sensitive personal data. Cora IQ does not use customer-submitted data or information to train Cora IQ or third-party general purpose AI models. Data processed through third-party AI providers is handled in accordance with those providers’ terms and conditions.
5. How We Use Your Information.
We use the information collected to:
- Provide, operate, and improve the Services.
- Generate Cora Scores, reports, and recommendations.
- Communicate with you about your account, updates, and support requests.
- Process billing and subscription management.
- Comply with legal obligations.
- Detect and prevent fraud, abuse, or security incidents and breaches.
- Conduct internal analytics and product development.
- Generate aggregated and anonymized insights to improve product performance and develop new features.
We do not sell your personal information to third parties.
7. Data Sharing and Disclosure.
We may share your information with:
7.1 Infrastructure and Service Providers.
- Microsoft Azure — cloud hosting and data storage.
- Vercel — front-end delivery infrastructure.
- Google Gemini — AI content processing.
- Payment processors, email service providers, and other operational vendors.
These providers are authorized to use your information only as necessary to provide services to us.
7.2 Legal Requirements. We may disclose information if required by law, subpoena, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, privacy, security, or safety of Cora IQ, our users, or others.
7.3 Business Transfers. In the event of a merger, acquisition, , business reorganization, exchange, or sale of all or substantially all assets or equity, your information may be transferred to the acquiring entity, subject to equivalent privacy protections.
8. Data Retention.
We retain and store account, usage, and customer information and data for the duration of your subscription and for up to twelve (12) months thereafter unless earlier deletion is requested or a longer retention or storage period is required by law. Website content and scoring history may be retained as necessary to support historical reporting, analytics, audit, security, or legal compliance obligations.
9. Cookies and Tracking Technologies.
Cora IQ uses cookies and similar technologies to maintain user sessions, remember preferences, and collect usage analytics. You may configure your browser to restrict or reject cookies, but doing so may affect the functionality of the Services.
10. Data Security.
We implement commercially reasonable administrative, technical and organizational safeguards to protect your data and information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit (TLS), access controls, and infrastructure security provided by Microsoft Azure. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute privacy and/or security and are not responsible for unauthorized access resulting from factors outside our reasonable control, and you expressly agree to hold Cora IQ and its officers, members, managers, employees, affiliates, licensors, agents and representatives harmless therefrom.
11. Your Rights.
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate personal information.
- Request deletion of your personal information (subject to legal retention obligations).
- Opt out of marketing communications.
To exercise these rights, contact us at info@cora-iq.com We will respond within the timeframe required by applicable law. Depending on the context, Cora IQ may act as a data processor (processing data on your behalf) or as a data controller (for account and usage data).
12. GDPR / International Users.
If you are located in the European Economic Area, United Kingdom, or other jurisdictions with data protection laws, you have additional rights under applicable data protection regulations (including GDPR). Cora IQ processes personal data and information based on legitimate interests, contractual necessity, and/or your consent. Data may be transferred to and processed in the United States where Cora IQ’s infrastructure is located. We rely on applicable transfer mechanisms (e.g., Standard Contractual Clauses) where required.
13. Children’s Privacy.
The Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided personal information, we will take steps to delete it promptly.
14. Changes to This Privacy Policy.
We may update, modify, amend and/or change all or any portion of this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date at the top of this document. Continued use of the Services after changes constitutes acceptance of the revised Privacy Policy. Material changes to this Privacy Policy may be communicated through the Services or via electronic notice, as determined by Cora IQ.
15. Contact Us.
If you have questions about Cora IQ’s Terms or this Privacy Policy, please contact:
Cora IQ, LLC Email: info@cora-iq.com